Cancellation & Refund Policy

Transparent policies for your bookings

Boat Transfer Cancellation & Refund Policy
Jolybouy
TimelineRefund
Before 72 hrs 100%
0 to 72 hrs 0%
Ross North
TimelineRefund
Before 24 hrs 100%
0 to 24 hrs 0%
Standard Boat
TimelineRefund
Before 24 hrs 100%
0 to 24 hrs 0%
Kayaking, Scuba & Snorkeling Policy
Free Cancellation Available

Cancel your activity at least 24 hours before the scheduled time for a Full Refund.

Timing before ActivityRefund Percentage
Before 24 Hours 100% (FREE)
Within 24 Hours / No Show No Refund
Refund Processing Timeline

Once a refund is approved, the amount will be credited back to the original payment source within 7 to 10 working days.
* Transaction fees and GST components may vary as per government norms.

Full refund if the trip is cancelled due to Bad Weather, Boat Non-Availability, or Govt. orders.